Privacy Policy

This Privacy Policy describes how Balance Due Credit Solutions (“we,” “our,” or “us”) collects, uses, stores, and shares your personal information when you visit our website or use our services. We are committed to protecting your privacy and ensuring the security of your personal information. By using our website or engaging with our services, you agree to the terms outlined in this Privacy Policy.

Information We May Collect

1. We may collect personal information, such as your name, address, email address, phone number, and other relevant information, when you voluntarily provide it to us through forms on our website or during communication with our representatives.
2. We may collect non-personal information, including your IP address, browser type, device information, and website usage data, through cookies and similar technologies when you interact with our website.
3. If you choose to engage with our credit solutions services, we may collect financial information necessary to provide our services, such as credit card details, bank account information, and credit history.

Use of Collected Information

1. We use your personal information to provide the requested services, respond to your inquiries, and communicate with you regarding your account or our services.
2. We may use usage information to improve our website, customise your experience, and analyse trends to enhance our services.
3. Financial information collected is used solely for the purpose of providing credit solutions and related services. We do not sell or share this information with third parties for marketing purposes.

Data Security

1. We implement appropriate security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.
2. While we strive to protect your data, please note that no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, and you use our services at your own risk.

Sharing Information

1. We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as payment processors and credit bureaus. These third parties are contractually bound to keep your information confidential and use it solely for the purposes of providing the agreed-upon services.
2. We may disclose personal information if required by law, regulation, or legal process, or to protect our rights, safety, or the rights, safety, or property of others.
3. In the event of a merger, acquisition, or sale of our assets, your personal information may be transferred to the acquiring entity as part of the transaction, subject to the privacy policies of the acquiring entity.

Third-Party Links

1. Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of those sites before providing any personal information.

Children’s Privacy

1. Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us, and we will promptly delete it.

Your Choices & Rights

1. You have the right to access, update, and delete your personal information, subject to any legal obligations we may have to retain certain data.
2. You may opt-out of receiving promotional communications from us by following the instructions provided in those communications.
3. You can disable cookies or adjust your browser settings to limit the collection of usage information.

Updates To The Privacy Policy

1. We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the “Last Updated” date at the top of this document. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the following information:

Balance Due Credit Solutions

Email: info@balancedue.co.za

Phone: +27 10 595 9721

We will respond to your inquiries and address any concerns in a timely manner.

By using our website or engaging with our services, you acknowledge that you have read and understood this Privacy Policy, and you consent to the collection, use, and storage of your personal information as described herein.